At Physi-Cal Enterprises, we stand behind our watches and are pleased to offer a one-year limited warranty on all MIO products.  Please read below to see the details of the warranty.

Limited (One Year) Warranty

The MIO™ watch, excluding the battery, is warranted to the original purchaser to be free of defects in material and workmanship under normal use for a period of one (1) year from the date of purchase.
 
Within the warranty period and upon proof of purchase, the MIO™ watch will be repaired or replaced (with the same or similar model) at the discretion of the manufacturer, without charge for either parts or labor.
 
There is a US $12.00* charge for handling, postage and insurance on warranty repairs, which can be paid for by cheque, money order or credit card. Please note this amount is subject to change as postal rates vary. 
 
The warranty does not apply to damage resulting from abuse, misuse or alteration of the MIO™ watch such as moisture or water damage sufficient to affect the proper function of the watch, and damage to the watch case or visible cracking of the crystal. This includes any damage to the MIO™ that appears to be caused by the use of tools. Without limiting the foregoing, damage resulting from bending or dropping the MIO™ watch will be deemed the result of abuse or misuse.
 
This limited warranty does not cover defects relating to servicing performed by anyone other than our authorized service center or Physi-Cal Enterprises.
 
Please note that only your original retailer can offer a refund according to their own terms and conditions.
 
Return the defective watch and proof of purchase to:
MIO Watch Service Center
7501 N. Harker Dr.
Peoria, Illinois 61615 
 
Please download our Service Form to fill out and send in with your MIO watch.
 
Neither the warranty nor any other warranty, express or implied, including implied warranties or merchantability, shall extend beyond the warranty period (one year from date of original purchase) . 
 
No responsibility is assumed for any incidental or consequential damage, including but not limited to damage resulting from inaccuracy of the product or any of its functions. The warranty gives you specific legal rights and you may have other rights that vary from state to state. This warranty is void unless the MIO™ watch is purchased from an authorized MIO™ reseller. 
 
International shipping will incur an additional charge. Watches may be sent via USPS, UPS, Fed Ex, or other major carrier. Watches may be returned via UPS or USPS.
 
If the problem with the watch is not covered by the warranty, an estimate will be provided before any work is performed. Please refer to the warranty as stated in the booklet that accompanied the watch for further information.
 
Customers from outside the U.S. must pay by credit card. All customers must note the value of the watch on the paperwork included with the watch. Absent the customer noted valuation the limit of Parsec's liability is $50.
 
DO NOT SEND YOUR WATCH IN A GIFT OR DISPLAY BOX AS IT CANNOT BE RETURNED WITH THE WATCH.