Here are the answers to some of the most commonly asked questions about shopping on the MIO Watch Website.
The MIO Watch Website is designed to make it easy for you to locate and purchase the products you need. When you order and pay online, our intelligent system starts working to ensure rapid delivery.
When using the MIO Watch website shopping service, you may use American Express, Discover, Visa, and MasterCard as payment on orders. When using your credit card, please provide your credit card billing address, if different from the shipping address, and daytime/evening phone numbers. If the billing address you give does not match that which is on file at the financial institution or if authorization is not given for any reason, we reserve the right to cancel the order without notification. We cannot work out credit card problems with the financial institution; you must settle problems with them and reorder once the problem is resolved.
When you are ready to buy a product from our website, click the Add to Cart button. You will be led through several clear and helpful prompts on how to set up your account and pay for your order online.
Physi-Cal Enterprises Inc. is happy to assist you in completing your purchase by phone. To do so, please contact us at: 1-877-770-1116. Please be prepared with the following when you call in: your name, shipping and billing address, daytime phone number, description of the product, product color and appropriate payment. We accept American Express, Diners Club, Visa, MasterCard, personal checks and international money orders for prodders placed by phone or post. We do not accept cash payments.
If you cannot use our convenient online shopping catalog, it is probably due to an outdated browser. Please note: for viewing content and placing orders on our web site, we recommend using the most recent versions of Microsoft Internet Explorer, Netscape Navigator, Opera, FireFox, or Safari.
Physi-Cal Enterprises Inc. cannot accept orders by Email at this time because sending credit card numbers by email is not secure; we do not recommend ever doing this.
Tax may be applied to your order if it ships from the same state or province as your shipping address. In this case the order total that you see at checkout will be adjusted to add in the tax amount appropriate for your location. You can elect to be notified if tax applies to your order by email at Step 2 of your Order Checkout.
Physi-Cal Enterprises Inc. cannot accept COD orders at this time.
If you are looking to place an order as an institution, retailer or online retailer please contact orders@miowatch.com.
If you would like to purchase a MIO for personal use you can purchase at http://www.miowatch.com/products, just press the BUY NOW button or find a dealer near you; http://www.miowatch.com/mio-watch-store-locator.
If you have any questions please contact status@parsecent.com or call 1-877-770-1116 Monday to Friday,
11:00 am - 4:00 pm Central Time.
Standard Shipping Charge: Minimum Charge of $12 US
In the event that shipping charges will be higher than originally estimated; you will be notified by email before charges are made to the credit card.
Security Standards
Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
We do not accept credit card numbers delivered by email. Sending credit card numbers by email is not secure and should never be practiced.
Physi-Cal Enterprises Inc. uses a convenient shopping service for consumers on the hunt. Our focus on effective security benefits customers by reducing fraud and improving the overall level of service provided.
GeoTrust Security
Physi-Cal Enterprises Inc. ensures that manufacturers, consumers, and retailers can connect, communicate, and transact with confidence by using industry-standard GeoTrust security.
Physi-Cal Enterprises Inc. collects information about the use of the service in order to provide a secure and personalized experience. For example, we collect customer name, purchasing records, and shopping patterns.
We may collect Information when you: (a) place an order via the MIO Watch Website; (b) send email messages or other information to us.
Like many other websites, Physi-Cal Enterprises Inc. uses a standard technology called "cookies". Cookies are small pieces of information stored on your hard drive and not on our site. They can help make your Internet experience quicker and more convenient. Cookies allow you to keep shopping cart information independent from our servers. Cookies help us understand how customers use the service, which allows us to improve and tailor the service. You will not be able to use our service if you disable cookies.
We do not sell, rent, or loan your information to third parties without your permission. So, for example, we do not sell your email address or other information to mass marketers. Members of Physi-Cal Enterprises Inc. (manufacturers and merchant shippers) will be allowed to contact you with special offers and information related to products you have bought or shopped for on the MIO Watch Website.
In compliance with the Children's Online Privacy Protection Act (COPPA), we will not knowingly provide our service to persons under the age of 18. Customers under the age of 18 must have a parent or legal guardian present to verify any order placed by phone before an order will be processed.
The Physi-Cal Enterprises Inc. service has built-in security measures to protect your information from loss, misuse and alteration. We use industry-standard practices, such as encrypted storage and password protection systems, to safeguard the confidentiality of information.
If your country is not available as an option in the checkout process, we are not able to ship to your country at this time. Check a product's shipping notes while shopping to learn of any possible shipping restrictions for particular products.
When requesting orders to ship to an APO or FPO address, your package will ship SAM (Space Available Mail). SAM is no additional charge and will ship your package from the APO or FPO address via the next available boat.
If you have placed an order via the MIO Watch Website recently and need some information about it or would like to change it in some way, there are a number of ways you may contact us. Please note that since we begin processing your order immediately after receiving it, modifications may not always be possible.
You should contact our e-commerce Customer Service Team via email at support@shopatron.com or call them at (805) 547-8368 .
All prices, pictures and descriptions on this site are subject to change. We maintain no responsibility for inadvertent errors.
When you place your order with us, you agree to the price and terms indicated on our website. Price differences related to future or past prices on our website or any other store's prices are not refundable.
The unique nature of the MIO Watch Website service limits the likelihood that your desired products will be backordered. If the intelligent system cannot locate an acceptable "in stock" agent to ship your order, you will be notified by email. In most cases, you will be notified if your order is not shipped within one week.
A return merchandise authorization (RMA) is required for all returns. You can request a return within 30 days of the product shipment date. All returns must be in their original packaging and in new condition, or they will be rejected and shipped back to you. Shipping costs will not be refunded. Specific stores may have variations to this policy. View the return policy at the online store or contact Shopatron if you have any questions.
- To receive an RMA click Shipped Orders and select the order that included the item you want to return.
- Click the Request a Return button on the right side of the order.
- Select the items you want to return and click the Create Return Request button.
You will receive an email with instructions for returning the items.
When you receive your order, the contact information of the merchant shipper will be displayed in the paperwork. Please keep your paperwork in case you need to arrange for returns or exchanges, and read the instructions thoroughly for faster processing of returns. Also, please keep any emails you receive regarding your order, as they may contain important information.
Your order must be returned to the merchant shipper in order to receive full product credit; your shipping costs will not be refunded. Contact the merchant shipper for help or assistance in processing a return.
Merchandise will be accepted for return within 30 days of receipt. The merchandise must be in new and unused condition and in its original packaging.
If the item you wish to return is inoperable, but has no apparent damage, it is considered defective. Defective merchandise should be returned directly to our MIO Watch Service Center for warranty repair. Please email or call us at 1-877-770-1116, or customerservice@miowatch.com.
Damaged merchandise includes items that have been damaged in shipping. If a shipment arrives at your door with apparent shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please call the merchant shipper immediately. The contact information for the merchant shipper will be in the box. Save all packaging material and paperwork; do not throw anything away! If you attempt to return the merchandise yourself, you will jeopardize our chances of making a claim, and you may not receive credit for the return. We accept no responsibility for user initiated damage and/or loss of parts incurred during operation or use of product.
We will issue a refund check for any outstanding credit on your account generated by an order paid for by check or money order. If the order was paid by credit card, we will credit your credit card account.


