Your Questions, Our Answers

  1. MIO Product Questions (14)

    Here are the answers to some of the most commonly asked questions about MIO watches.

  2. Online Shopping Questions (17)

    Here are the answers to some of the most commonly asked questions about shopping on the MIO Watch Website.

  3. MIO Troubleshooting Questions (12)

    Here are the answers to some of the most commonly asked questions about troubleshooting for the MIO watch:

Most Frequently Asked Question of the Month
I just purchased a MIO and there is a black plastic tag attached. What is it and what do I do with it?

The black plastic tag you are referring to is actually a security tag to prevent theft from our retailers. Now that you have your MIO home, you can safely remove the tag from your watch. Please see the picture below.

If you require additional customer support please contact our customer service at 1-877-770-1116 or by filling out the form on our Contact Us page. 

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